Most of these points are made for Jewellery items but somewhat apply to all.
Anything I haven't covered please reach out in the contact section.
Happy to help! 🤍
IMPORTANT
⦁ All items are NOT made to be used in any other manner than as advertised.
⦁ Packaging and items sometimes have small parts and plastic that could be harmful or a choking hazard. Please keep out of reach from animals, babies and children.
⦁ By purchasing any item, you are agreeing that you are an adult, that you have read the description thoroughly, looked at all pictures and asked any questions that could pertain to the safe usage of the product and you accept responsibility for it's usage.
!!!!!!!!!!!!! If any reaction of any kind, discontinue use straight away!!!!!!!!!!!!
Prints
~Images are for display only - NO matting or frames are included - Print only, unless stated otherwise
~images are for display inspiration only, please check sizes to needs
~great care is taken to try and display the product as close to reality as I can, however everyone's screen is different and lighting plays a huge role also.
Please keep this in mind for where you want to place your print in your home and the possible slight deviation of how it shows on my screen as opposed to yours
~printed on what looks best for the image, sometimes gloss sometimes Matt, unless specified like novelty papers. I test print everything first so I can find what looks best for the imagine I created.
~please remove them from any packaging as soon as you can
~not neccessary but advisable, please keep out of direct sunlight. Sunlight makes everything it touches fade.
I also have a redbubble shop: Artorioum Redbubble shop
and my Etsy shop : Artorioum on Etsy
Basic jewellery care
A: The most basic way for maximum longevity and shine is to keep it clean.
acidity from your skin, cleansers, makeup and perfume , chemicals in the air, in the water all work to destroy your jewellery
Storing your clean jewellery in small compartments or separate bags, air free, not only prevents tangles but is added protection from air borne chemicals.
put it on last and take it off first to minimise contact with cosmetics and perfume
try to avoid wearing your jewellery in the bath and shower, in the pool or bodies of water to help minimize exposure to chemicals
Every lifestyle and skin is different which means it acts differently with different metals.
Q: Is anything you sell designed for children?
A: NO.
Children have special requirements that I can't cater for sorry.
Q: I've changed my mind! What do I do?
A: If you can get in touch with me before I post your item, I am more than happy to refund your item. I want you to be happy!
If after your item has been posted, I can't refund you, sorry, due to hygiene reasons
Q: I received my item damaged!
A: All items are checked before postage a last time, so I am assuming the packaging was damaged, in which case please: take pictures of damaged packaging and damaged item and get in contact with me.
Q: What if I damaged my item through use?
A: While there is no formal warranty as it is fashion jewellery and not made to last forever, if you get in contact with me, if it's fixable, I am more than happy to repair it if you're happy to pay for postage.
Q: I have allergies, are the items in your store non-allergenic?
A: The majority of items are fashion jewellery! and while all non-precious metals are marked as non-allergenic from supplier, they still may be because...
Everyone has different allergies or skin!
Every effort is made to document and display each item, again please look at pictures and ask concerns
If any allergies please always check first with me before purchase.
I don't specifically cater for allergies (sorry I'm not a doctor) but I do list each item used in production for you to make an informed decision.
If any reaction of any kind, discontinue use straight away~
Q: Do you ship to EU?
A: No. I once did in my Etsy shop, but unfortunately, it has become too confusing for a little person like me with all the new rules etc.
Q: Can you give me a quick summation of postage:
A:
-check your address is correct before purchase to save delay in the receiving of your item!! :)
-Yes! I combine postage.
-small low priced items such as stickers are sent cheapest post which has no tracking.
-All goods sent Australia post.
-Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Please contact the me through the contact page if you have any problems with your order.